Incident Response
Incident Response for CEXs & Wallets
Cantina's Incident Response service ensures your exchange or wallet is prepared to detect, respond to, and resolve security threats.
Simulate Real-World Attack Scenarios
The best way to prepare for an attack? Experience one - before it’s real.
We work with your team to simulate realistic, high-pressure scenarios in a safe environment, so your response plan isn’t theoretical - it’s battle-tested.
Together, we will:
24/7 Coverage, Because Threats Don’t Sleep
With Cantina’s distributed network of elite security researchers, your organization is protected around the clock. Our global presence ensures:
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Faster Response Times to contain incidents quickly
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Minimized Downtime and reduced operational disruptions
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Mitigated Financial Impact through rapid containment and recovery
From Detection to Resolution
We don’t just alert you when something’s wrong - we help fix it.
We work alongside your team to:
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Identify the root cause of the incident
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Analyze vulnerabilities, attack vectors, and exploits
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Guide rapid recovery to restore systems securely
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Strengthen post-incident defenses to prevent future attacks
Don’t Wait For An Exploit
FAQ
What types of incidents do you handle for CEXs & Wallets?
We handle hot wallet compromises, trading engine exploits, API vulnerabilities, private key compromise, phishing attacks, insider threats, and Web2 infrastructure breaches. If it impacts exchange or wallet security, we're ready to help.
Is this only for companies experiencing active threats?
No. Many CEXs and wallet providers use our team to build their playbooks and run simulations before an attack ever happens. We recommend preparation well in advance of new feature launches or listing major assets.
Can this complement our current bug bounty and security review processes?
Yes. IR is often paired with platform security audits, penetration testing, or bug bounties for end-to-end protection.
Do you assist with public communications during a CEXs & Wallets security incident?
Yes. We can support internal updates, public disclosures, and post-mortems. Our priority is helping you retain customer trust while minimizing confusion or regulatory risk.
Can you work with companies that lack incident response procedures?
No problem. We help teams at every maturity level. If you don't have a plan in place, we'll help you build one—from threat modeling and team roles to communication workflows and technical remediation steps.
Do you handle only blockchain security vulnerabilities?
No. While we have deep blockchain expertise, we also respond to traditional exchange infrastructure attacks, database breaches, API compromises, social engineering incidents, and insider threats that affect CEXs and wallet platforms.
Do you offer simulated incident response testing?
Yes. We offer tabletop simulations and red team–style exercises that mimic real-world threats. These help you pressure-test your internal decision-making and uncover gaps in response coordination.